Privacy Policy

Effective Date: 25 March 2026

At Luxe Retail Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, address, email ID
• Order Details: Products purchased, payment method, transaction details
• Communication Data: Messages sent via WhatsApp, email, or contact forms
• Technical Data: IP address, browser type, device information (for analytics)

2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders
• Providing customer support
• Sending order updates and important notifications
• Improving our products, services, and user experience
• Marketing and promotional communication (only if applicable)

3. Payment & Security

• We ensure secure handling of your data.
• For prepaid orders, payments are processed through trusted payment gateways.
• For Cash on Delivery (COD), limited necessary information is shared with delivery partners.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your data only with:

• Delivery partners for order fulfillment
• Payment gateways for transaction processing
• Legal authorities if required by law

5. Cookies & Tracking

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember your preferences

You can disable cookies in your browser settings.

6. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g., WhatsApp, Instagram). We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Business Name: Luxe Retail Hub
• Email: support@luxeretailhub.com
• Phone/WhatsApp: +91-7905021889

11. Jurisdiction

Any disputes arising out of this Privacy Policy shall be subject to the jurisdiction of courts located in Lucknow, Uttar Pradesh, India.